• Designated Safeguarding Lead (DSL), SENDCo & Mental Health Lead: Sophie Bartlett (Head of School) | sbartlett@har.saet.co.uk | 01299 250312
• Deputy Designated Safeguarding Lead (DDSL): Toni Branagh (Assistant Head of School)
• Early Years Designated Safeguarding Lead (DDSL): Rebekah Salter (Early Years Lead)
  Nominated Safeguarding Governor / Chair of Governors: Father Tim Williams | chair@har.saet.co.uk | 01299 250312
• Early Years DSL: Rebekah Salter | office@har.saet.co.uk
• Emotional Literacy Support Assistant (ELSA)  & Autism Mentor: Claire Cartwright | office@har.saet.co.uk
• Emotional Literacy Support Assistant (ELSA)& First Aid Lead: Nikki Best | office@har.saet.co.uk
• Wraparound Care Safeguarding Lead: Jackie Herbert | office@har.saet.co.uk

Family Help provides early intervention to address emerging challenges before they escalate. Support is available for:

• Routines & Attendance: Establishing household routines, healthy eating, and overcoming attendance barriers.
• SEND & Young Carers: Guidance for children with Special Educational Needs and Disabilities (SEND) or young carers.
• Family Circumstances: Support with parental conflict, domestic abuse, substance misuse, mental health, or private fostering.
• Child Wellbeing & Safety: Protection against anti-social behaviour, criminal exploitation, radicalisation, or going missing.

More information can be found here: Support for Families Offer 2026 - 2027

• Open Door Policy: Members of the Senior Leadership Team are available on the playground every morning and afternoon.
• In-School Support: Dedicated Emotional Literacy Support Assistants (ELSAs), Communication TAs, and "Bear" the school therapy dog.
• Three-Tier Wellbeing Approach:
• Universal: Daily curriculum focus using Zones of Regulation and SCARF, reflection spaces, Sensory Room, and playground buddies.
• Targeted: Direct emotional support from in-school specialists.
• Specialised: Guided referrals to external multi-agency services (e.g., School Nursing, NHS, Educational Psychologists, Unity Academy Outreach, MELO).

Family Hubs & Local Teams

• Wyre Forest & Bromsgrove Early Help Team: 01905 846210 | familiesfirstwfb@worcestershire.gov.uk
• Brookside Family Hub (Kidderminster): Borrington Road, DY10 3ED | 01562 827207
• Half Crown Wood Family Hub (Stourport): Princess Way, DY13 0EL | 01299 877920

• Community Services Directory: Search for groups, services or organisations who can offer help and support in your local area.  Worcestershire Community Services Directory

Early Help

What is Early Help in Worcestershire? Early help means providing advice, help or support where we identify there is a specific need or difficulty within a family. As professionals we work alongside a child, young person and their family / carers to address the challenges they are experiencing, helping them to access the support and make any changes needed. This could be at any point in a child’s life, from birth to 18 years old and on more than one occasion, as we know children and young people are always growing and developing their needs change, as well as the needs of their families and carers. Early help is about supporting children and young people when there is a challenge in their lives or that of their families as soon as possible. For more information about Early help in Worcestershire and services and support that may assist you visit our website:

Virtual Family Hub: Online resources available via Worcestershire Virtual Family Hub

Food & Emergency Assistance

Ready, Steady, Worcestershire HAF for school holiday fun have partnered up with holiday clubs, schools and activity providers all over the county so they can offer fun, action packed opportunities for children during school holidays.

If you are eligible for Free School Meals or have been referred to the programme by your school, you will be credited with free sessions to book onto over the school holidays through our online booking system.

• Holiday Clubs all over Worcestershire
• Ages 5 – 16
• Free passes for eligible families

For more information, including bookings, visit www.worcestershire.gov.uk/RSW 

• Kidderminster Foodbank: Swan Shopping Centre | 07469 216 904 | info@kidderminster.foodbank.org.uk
• Tin Bank (Hartlebury): St. James’ Church (Wednesdays 1:00 PM – 4:30 PM, no referral required)

Mental Health & Wellbeing

MELO is a free, NHS-commissioned emotional wellbeing and mental health support service for children, young people aged 0 to 25, and their families. Delivered by Onside Advocacy in partnership with local organisations, the service provides early intervention and preventative care before difficulties escalate.

ChatHealth: Confidential text service for young people aged 11- 19 at 07507331750

Togetherness NHS Online Courses: Free parenting and youth courses via Togetherness Worcestershire (Access Password: PARENTSROCK)

CAMHS & Kooth: Mental health support services via CAMHS and online community support via Kooth

Lumi Nova App Lumi Nova: Tales of Courage is a NICE-recommended digital therapeutic for children aged 7–12 years. Through an intergalactic adventure game, it helps them manage difficulties with fears, worries or anxiety, providing a first-line treatment to build lasting self-management skills.